Monday, March 14, 2005

What Amazon knows

Most e-tailers use your data in ways that make shopping more convenient for you (and profitable for them). Now some worry that Amazon has plans that border on creepy -- gleaning info from reviews you write and piecing together details about people you send gifts to. My guess is that Amazon will use the data so skillfully as to seem to be providing additional customer service. And my hope is that they are equally as skillful at security.

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