Saturday, June 04, 2005
Seth Godin channels Steve Martin
And in the midst of his very own rental-car counter meltdown gives a name to what we all bump up against everyday: the "We Don't Care, We Don't Have To" economy. You don't have to travel to know what he means. But maybe there's hope. Stuff like this and this can, on rare occasions, force companies to realize they do have to care. A little. Maybe. I dunno.
Subscribe to:
Post Comments (Atom)
1 comment:
I'd never heard the "We Don't Care, We Don't Have To" thing, but it is dead on. I can't count the number of times I've had to make phone call after phone call after phone call to deal with things that aren't my fault. It makes me mental.
What has to happen to change this?
Post a Comment